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SAP AMS Nearshore


SAP AMS – Application Management Services – is a service offered by Abaco Consulting to SAP users, based on corrective, preventive and evolutionary support that guarantees the SAP ERP its correct functioning.

SAP AMS – Abaco Support Center was created with the objective of providing its Clients with an excellent service of support and evolution of their information systems. We offer 3 complementary service lines – Abaco ASSIST, Abaco EVOLUTE and Abaco SYS – adaptable to your reality, modular and interrelated.

We believe that, by having multidisciplinary specialists, not only knowledgeable about SAP solutions but also about our Customers’ business, we can contribute to their evolution by proposing and supporting their growth initiatives and monitoring their information systems, developing a partnership relationship with our Clients to recognize us as Trusted Advisors in this area.

About Abaco

With offices in Portugal, UK and in Brasil, Abaco Consulting is a Portuguese company dedicated to the implementation and maintenance of SAP information Systems. With prestige clients in various industries such as Gategourmet, Vodafone, Leica, Bosch and others, Abaco presents itself as one of the largest Value Added Resellers of SAP at the national level, and a Gold Partner since 2008. The activity, supported by over 200 consultants with extensive experience, focuses on four areas: outsourcing, training, maintenance and implementation of projects.

Abaco Web Site

SAP AMS Nearshore Services

Trust in our experience, Professionalism and Dedication

Preferred for corrective but also preventive and evolutionary support, this service is based on the availability and multidisciplinarity of an appropriate and adjusted team of specialists. Ensures timely support through the urgency of the problem, sustained by a set of processes and procedures regarding the quality and efficiency of the service.

This service includes a series of recommendations inherent to a strategic evolution of the platform and its adoption of solutions. It is a value added service regarding the smooth functioning and updating of the technical platform.

Abaco EVOLUTE service can be provided as follows:

  • T&M Scheme: An indicative effort estimate is provided which may be adjusted according to the complexity of the solution and with the prior agreement of the Customer.
  • Fixed Price Scheme: A closed price proposal is prepared, identifying the scope and value of the proposed services

Abaco Basis Monitoring service enables a wide range of services, from simple system monitoring, to complete delivery of system management with the following aspects:

  • Preventive management and monitoring activities;
  • Operational support activities;
  • Evolutionary activities;
  • Prevention 24 * 7;
  • Alarmistic.


Our People

65 Resources
(Europe and America Timezones).


ERP (SAP Business Suite, SAP S/4HANA)
Functional Support, SAP ABAP, SAP Basis,
SAP SuccessFactors, SAP Sales Cloud

Business Model

Dedicated Team 8×5, 16×5* or 24×7*
* Jointly with Abaco Brazil


31% (Past 5 years)

Churn Rate

5% (Past 5 years)

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